As part of Angaza’s human-centered approach to designing solutions for last-mile distribution, we aim to deeply understand the point of view of distributors and their clients. One of the ways we do this is by visiting distributors and the end users to whom they sell life-changing products through the Angaza platform. Recently, we spent a day with Deevabits in western Kenya. Below are observations of their sales agents and clients on how off-grid products have impacted their lives.