As part of Angaza’s human-centered approach to designing solutions for last-mile distribution, we aim to deeply understand the point of view of distributors and their clients. One of the ways we do this is by visiting distributors and the end users to whom they sell life-changing products through the Angaza platform. Recently, we spent a day with Deevabits in western Kenya. Below are observations of their sales agents and clients on how off-grid products have impacted their lives.

Our team at Angaza regularly visits our customers to understand their needs so we can better support their success. On a recent visit to western Kenya, we joined up with Mwezi solar, one of our last-mile distribution partners. To make solar products more financially accessible to low-income rural and peri-urban Kenyans, Mwezi solar started selling pay-as-you-go products using the Angaza platform in 2016. Read on below for observations from the trip on how Mwezi solar runs a pay-as-you-go product distribution business.