Business Systems Architect

Angaza creates software that enables businesses to sell life-changing products, on credit, to low-income consumers in emerging markets. Our technology uses an IoT network of connected devices, mobile payments, and machine learning to accelerate the adoption of solar energy systems, smartphones, and appliances.

Over 2 billion people across the globe live off-grid or are unbanked.  Connecting this population to power, productive-use appliances, and financial services represents a $400 Billion+ current market opportunity. Angaza’s B2B technology platform enables distribution businesses in emerging markets to grow their revenue by over 8x by extending their sales and credit offerings to this consumer base.

When a family in Tanzania (or Nicaragua, or Nigeria, or India…) pays a weekly installment on their new home solar installation, their payment is processed by Angaza backend software. When a distributor monitors the repayment performance of their loan portfolio, they use an Angaza web application to do so. Our software is already used by businesses in 50+ countries around the world to improve the daily lives of over 5 million people.

Role Summary

We are seeking an experienced business systems designer to lead the integration and continuous development of Angaza’s business software, especially our recently implemented Salesforce (SFDC) instance. With a wide array of competing priorities, you will help guide us through determining which should be built out within SFDC versus other business systems and identifying the most elegant means of implementing our selected priorities. This is an opportunity to leverage your design skills to support Angaza’s mission to alleviate poverty by empowering the world’s poorest billion people with financial access to life-changing products and services. You will help us use data to focus internal process development priorities across the entire organization, drive business decisions, and benefit our customer base. Angaza is building a modern business around a deep commitment to our core values, high-quality tools, proven development practices, and a philosophy of continuous professional improvement, and we need you to help us make that vision a reality!

Responsibilities

  • Partner with stakeholders across Angaza to gather requirements, evaluate relevant business goals, and iteratively design improvements to our business processes and business software infrastructure which effectively leverage our available tools and talent.
  • Coordinate implementation resources including our external implementation partner and internal contributors across the organization.
  • Establish technical and human safeguards to ensure data integrity across multiple complex systems.
  • Document and train stakeholders on automated processes and best practices for users

Competencies

  • The ability to innovate with empathy, designing solutions around user needs first, through a process that demonstrates respect for all stakeholders.
  • Technological agnosticism: successful candidates will be able to dispassionately weigh the relative merits of different technical solutions, including build vs buy.
  • Communication skills: our BSA needs to be able to communicate effectively with a broad range of stakeholders with different cultural backgrounds.
  • A strong understanding of how to elegantly implement solutions in Salesforce.

You…

  • Have experience designing, integrating, and continually improving business software solutions across a variety of business functions and multiple tools
  • Some experience designing business solutions in Salesforce is a must-have
  • A background in Product Management is very desirable but not strictly required
  • Thrive in a cooperative, mutually supportive team environment
  • Have strong design, problem-solving, and project management skills
  • Demonstrate excellent written and verbal communication skills
  • Pride yourself on attention to detail
  • Exhibit a strong tendency towards self-management
  • Exemplify Angaza’s key values: empathetic, trustworthy, curious, and collaborative

To Apply

This position reports to our San Francisco office. Remote candidates are encouraged to reply, as long as they are based in the US, eligible to work in the US, and are comfortable adjusting their working hours to mostly overlap with Pacific time.

Use the form here to send us your resume and submit your contact details. We have several additional questions about compensation expectations which are required in order to be considered.

Due to the nature of this role and our maturity as a company, all applicants must have permanent work authorization prior to applying. We are not able to sponsor employment visas (e.g. H-1B).

Other Details

Angaza is a for-profit company with offices in San Francisco and Nairobi.

Employees receive salary, an equity stake in Angaza, and benefits that include:

  • Competitive health benefits including medical, dental, vision, life, disability, HSA, & FSA
  • 401(k) with company match
  • Fully paid parental leave
  • Flexible scheduling and time off policies
  • Knowledge that you’re making a positive impact on the world every day you come to work!

Our Commitment to DEI

At Angaza, we evaluate all candidates on the basis of their ability to meet stated job requirements. We do not discriminate against candidates on the basis of sex, gender, marital status, religion, nationality, or other personal characteristics. In keeping with our commitment to supporting a safe and inclusive workplace, we strongly encourage candidates from traditionally underrepresented backgrounds to apply.